Last Updated:​ January 14, 2026

At JumpStartMart, we want you to be completely satisfied with your purchase. If you’re not happy, here’s how we handle returns and refunds.

1. Can I Return My Item?

You may be eligible for a return if:

• Condition:​ The item is unused, in its original condition, and includes all tags/packaging.

• Timeframe:​ You request a return within 30 days​ of the item’s delivery date.

• Issue:​ The product arrived defective, damaged, or is incorrect (we sent the wrong item).

Please Note:​ Some items are final sale and cannot be returned. This typically includes:

• Digital downloads or software licenses.

• Custom-made or personalized items.

• Perishable goods.

• Items explicitly marked “Final Sale” or “Non-Returnable” at purchase.

2. How Does the Refund Work?

Once we receive your returned item and inspect it:

1. Approval:​ If your return meets our eligibility criteria, your refund will be approved.

2. Processing:​ The refund will be issued to the original payment method​ used for the purchase.

3. Timing:​ Please allow 3-7 business days​ for the refund to appear in your account after processing. Note: This timing depends on your bank or card issuer, not JumpStartMart.

3. When Can’t I Get a Refund?

We generally cannot offer refunds in the following situations:

• Items returned after 30 days​ of delivery.

• Items showing signs of use, damage caused by the customer, or missing original packaging/tags.

• Items purchased at a sale, discount, or clearance​ price (unless defective/damaged/incorrect).

• Original shipping and handling fees​ (unless the item was defective, damaged, incorrect, or we made an error).

• Non-returnable items as specified in Section 1.

4. How Do I Start a Return or Refund Request?

To initiate a return or report an issue with your order:

1. Contact Us:​ Email our Support Team at support@jumpstartmart.buzz​ within 30 days of delivery.

2. Provide Details:​ Include the following information in your email:

   • Your Order Number.

   • The Reason​ for your return (e.g., defective, damaged, wrong item, change of mind).

   • Photos​ of the item (especially if defective or damaged).

3. Instructions:​ Our support team will review your request and email you with further instructions, including the authorized return address if applicable. Do not ship items back without receiving these instructions.

Need Help?

For any questions about this policy or your order, please contact us:

• Email:​ support@jumpstartmart.buzz

• Phone:​ +1 (628) 386-6723 (Business Hours: Mon-Fri, 9 AM – 5 PM EST)

• JumpStartMart

  Operated by: RAMBLIN MAN CHARTERS LLC

  2830 N FLAGLER DRIVE

  WEST PALM BEACH, FL 33407